Have you been on Discovery Calls that feel like sales calls? You may feel pressured to decide right away, feel less sure about what you need at the end of the call than you did when you started or didn’t get your questions answered. This can be very frustrating. That is not how a Discovery Call should go, and it is not how we at My Virtual Assistant Pro handle them.
I LOVE Discovery Calls. They are such great opportunities to get to know someone new. A time to learn, ask questions and decide if working together is a good fit for BOTH of us. One of my philosophies is that if it’s not a good fit for one of us, it’s not a good fit for either of us. Sometimes by the end of our call, we determine it’s not time yet. That is still very valuable information for our prospective clients.
I love hearing the stories of how business professionals started and what got them to where they are. Each story is unique, which to me means each solution is unique.
Some questions I may ask on a Discovery Call include:
- What are your frustrations?
- Where would you like to be one year, three years from now?
- What are your strengths?
- What tasks would you like someone else to do? What would make your life easier/more productive?
- What is your budget? How much time do you think you need from an assistant each week to help you?
Some questions you should ask include:
- What are your strengths?
- How does this work?
- Now that I’ve explained my frustrations, what would you suggest to help me?
- What happens if I need more work than what we’ve agreed on when we start?
Obviously depending on what the relationship is, there may be a totally different list of questions. It would be beneficial to spend some time thinking about what you want and need before scheduling this call. I suggest prospective clients keep a piece of paper beside them for a few days, or even a week, and jot down tasks and projects they would like help with.
In my Discovery calls, as well as our working relationship, my goal is to find the best solution for your admin needs. Having a great conversation on a Discovery Call can be illuminating to you as a business professional, helping you to see where your next steps should be. This should give you a clearer picture of how we can help, what the cost is, and what your responsibilities will be.
Considering hiring some administrative help? Why not email or call me to schedule a Discovery Call? We can help!
Working with a virtual assistant can help you start being more productive now. Why wait?
Schedule a Discovery Call at denise@myvaPro.com or call me at 803-324-9844.
Denise
www.MyVAPro.com